Workday GenAI features

Project overview

At Workday, I led a crucial research initiative to shape the launch of two GenAI-powered features within Peakon Employee Voice.

In a fast-paced, evolving AI landscape, I guided the team in defining "useful" and "trustworthy" features by conducting discovery workshops, user interviews, and a Kano survey to prioritize features.

By collaborating closely with product, design, and ML teams, we ensured the features delivered actionable, well-rounded insights for business leaders.

These innovations, now featured on Bloomberg, are successfully rolling out from Early Adoption to General Availability, demonstrating how strategic research can foster trust and drive impactful AI solutions.