Continuous Discovery Workshop

Project overview

At one.com, I designed and facilitated a Continuous Discovery workshop to empower product teams to connect more closely with customers.

As the sole UX researcher, my goal was to demystify research, introduce practical methods, and inspire cross-functional teams to take an active role in discovery.

I walked the team through the Double Diamond framework, shared tools like Assumption Smash and cognitive bias primers, and led collaborative exercises that sparked insightful discussions. I also created takeaway materials including method reference cards and a guide on Continuous Discovery.

The workshop sparked curiosity, built confidence, and began the shift towards teams integrating research into their workflows.